DomoNova Consumer Concierge Service Fee Disclosure

Last updated: July 14, 2026

This disclosure explains the $375 DomoNova Consumer Concierge Service Fee charged by DomoNova. Please read it before enrolling in the service. This disclosure is provided in plain language for transparency, in addition to the Consumer Concierge Service Agreement you sign at the time of enrollment.

1. What DomoNova Is (and Is Not)

DomoNova is an independent consumer concierge and technology platform. DomoNova is not acting as a real estate brokerage, mortgage lender, mortgage broker, title company, law firm, credit repair company, or financial advisor, and does not represent buyers or sellers in a real estate transaction.

Real estate and mortgage services are provided separately by appropriately licensed professionals and their respective licensed companies:

• Real estate: Licensed Realtors® under eXp Realty (BK3228393, BK693404, CQ1037043).
• Mortgage: Licensed Mortgage Loan Originators under Bold Mortgage, a division of PRMG – Paramount Residential Mortgage Group (NMLS 75243, NMLS 1277613).

DomoNova and any licensed professionals operate as independent parties. DomoNova does not control the licensed services or the outcome of your transaction.

2. What the $375 Fee Covers

The $375 DomoNova Consumer Concierge Service Fee covers independent consumer-facing intake, bilingual administrative coordination, technology access, document and milestone tracking, appointment scheduling, follow-up, and administrative support.

DomoNova does not charge the consumer for the mere referral, introduction, recommendation, or contact information of a real estate or mortgage professional.

Services included in the $375 fee:

• Initial consumer intake.
• Assessment of the consumer's stated goals.
• Organization of consumer-provided information.
• Personalized administrative checklist or action plan.
• Bilingual English and Spanish administrative coordination.
• Appointment scheduling.
• Document and milestone tracking.
• Communication and follow-up reminders.
• Administrative status support.
• Access to DomoNova's technology and consumer-support platform.

DomoNova does not provide, and this fee does not include:

• Mortgage approval, preapproval, or loan underwriting.
• Interest-rate recommendations.
• Legal advice or tax advice.
• Credit repair.
• Property valuation or appraisal.
• Contract negotiation.
• Real estate brokerage services.
• A guaranteed outcome.

3. When the Fee Is Paid

Due upon enrollment in DomoNova's Consumer Concierge Service. The fee is paid upfront when the consumer enrolls and authorizes DomoNova to begin providing services. The fee does not depend on whether a real estate or mortgage transaction is completed.

4. Consumer Choice

You are not required to use a real estate professional, mortgage professional, lender, or other service provider identified through DomoNova. You are free to interview, select, reject, or replace any professional. You are free to shop for and choose any lender or real estate professional; using a DomoNova introduction is optional.

5. Fee Is Separate From Transaction Costs

The DomoNova fee is separate from any real estate commission, mortgage fee, lender charge, title charge, appraisal fee, inspection fee, insurance premium, tax, legal fee, or other third-party cost.

6. Refund Policy

• The consumer may cancel within three calendar days after enrollment for a full refund if DomoNova has not begun providing the requested services.
• If services have begun, DomoNova may retain the reasonable value of services actually performed and refund the remaining unearned portion of the fee. DomoNova will provide a written explanation of any amount retained.
• Refund eligibility is not based solely on whether a property is purchased or sold, a mortgage is approved, or a transaction closes.

7. No Guarantee of Outcome

Payment of the DomoNova Consumer Concierge Service Fee does not guarantee acceptance by a professional, mortgage eligibility, loan approval, an interest rate, the purchase or sale of a property, a specific property value, or the completion of a transaction.

8. RESPA & Mortgage

The $375 fee is charged directly by the consumer to DomoNova for consumer-facing administrative, coordination, technology, and concierge services rendered to the consumer. It is not a fee paid by any lender to DomoNova in exchange for the referral of mortgage business, and DomoNova does not receive kickbacks or unearned fees from any lender in connection with a federally related mortgage loan (12 U.S.C. § 2607 / RESPA Section 8).

9. Fair Housing & Equal Opportunity

DomoNova and the licensed professionals it works with comply with the Federal Fair Housing Act and Florida fair housing laws. We serve all consumers without discrimination.

10. Acknowledgement

Before payment, the consumer is required to review the Consumer Concierge Service Fee Disclosure, the Consumer Concierge Service Agreement, the Terms of Use, and the Privacy Policy, and to affirmatively check an acknowledgment box (not preselected) confirming:

I acknowledge that I have reviewed and agree to the DomoNova Consumer Concierge Service Fee Disclosure, Consumer Concierge Service Agreement, Terms of Use, and Privacy Policy. I understand that the $375 fee is for DomoNova's consumer-facing administrative, coordination, technology, and concierge services and is not payment for the mere referral of a professional.

11. Questions

DomoNova
Email: hello@domonova.pro
Phone: (407) 339-5757